Privacy Policy

Information We Collect

We collect information you provide when you contact us or use our repair tracking features. This may include your name, phone number, email, device details, repair ticket information, and messages you send to us.

How We Use Information

We use your information to communicate with you, provide diagnostics and repair services, update repair status, process payments, improve service quality, and comply with legal obligations.

Repair Status Tracking

Our repair tracking page includes a widget provided by RepairDesk. When you use that widget, information you enter is processed by RepairDesk in accordance with their policies and systems.

Sharing of Information

We do not sell your personal information. We may share limited information with service providers that help us operate our business, including point-of-sale, repair management, payment processing, hosting, and communication tools. We may also disclose information when required by law.

Data Retention

We retain customer and repair records for as long as reasonably necessary for business operations, warranty support, accounting, fraud prevention, and legal compliance.

Security

We use reasonable administrative, technical, and physical safeguards to protect customer information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request updates or corrections to your contact information. You can also ask questions about how your data is handled by calling us at (502) 449-1515 or emailing info@electronics.repair.

Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

Last updated: April 24, 2026